If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Customized items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Email us at firstname.lastname@example.org with your receipt number
- Please include the reason for initiating the return
- Please also include whether you would like a store credit, a different product, or a refund.
- Print your prepaid shipping label that you will receive by email within 24-48 hours
- Send all items back to us using the label provided
- There will be a restocking fee of orders over 50 items
- Contact email@example.com if you have any more questions